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Scarlet Chooses Cerillion for Quad-play Billing Transformation

Scarlet Chooses Cerillion for Quad-play Billing Transformation

London, 21st March 2017 – Cerillion plc (AIM: CER), a leading provider of billing, charging and customer management systems, today announced it has been selected by Scarlet to deliver a complete business support system (BSS) to empower its quad-play service offering in Belgium. Cerillion is implementing the Convergent Charging System (CCS), CRM Plus, Revenue Manager, Service Manager and Self Service modules from its pre-integrated suite and will support Scarlet with the migration from its legacy systems.

Already an established provider of quad-play services using the Proximus network, Scarlet has achieved consistent growth and gained a significant share of the Belgian communications market. However, with increasing customer expectations and…

Cerillion expands in Asia Pacific with new Senior Vice President

Cerillion expands in Asia Pacific with new Senior Vice President

London, 1st November 2016 – Cerillion plc (AIM: CER), a leading provider of billing, charging and customer management solutions, is pleased to announce the appointment of Alistair Carwardine as its new Senior Vice President for Asia Pacific. Based in Sydney, Alistair is responsible for leading Cerillion’s expansion in the region, including managing existing customer and partner relationships in Australia and New Zealand, as well as developing new business and guiding Cerillion strategy across the broader Asia Pacific region.

Alistair is a highly successful telecoms delivery executive, with more than 25 years’ experience in a variety of senior technical and management positions at companies including AOL7, Orion Telecommunications (Ireland), Commander and…

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Focus not on cloud BSS, but what cloud BSS can do for you

Focus not on cloud BSS, but what cloud BSS can do for you

Published by TM Forum

Though Communications Services Providers (CSPs) underpin the entire cloud industry – with no CSPs, there would be no cloud – it is somewhat ironic that CSPs themselves have not been swifter to adopt cloud technology for the benefit of their own businesses. Cerillion's Dominic Smith explores the benefits of cloud Business Support Systems.

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Customer Engagement Made Easy - Why Flexible Pricing is the Bedrock of Subscription Success

Customer Engagement Made Easy - Why Flexible Pricing is the Bedrock of Subscription Success

Subscription services are becoming increasingly popular as businesses strive for predictable recurring revenue streams to drive customer engagement. But, as these service provider offerings mature and competition increases, so too does the need for businesses to differentiate through innovative pricing and product packaging.

Business customers, in particular, will typically want to negotiate a better price for any solution or service they are consuming and will invariably look for these to be tailored to their needs in some way. So, understanding its customer segments, and having a flexible way of pricing products and services, is crucial for any organisation in being able to effectively address its customers’ needs.

It’s all about offering customers flexibility – different kinds of business will benefit from different pricing models, and what works for a consumer video service probably won’t be suitable for an enterprise software…

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