CRM Plus

Customer Management

CRM Plus

Connect With Your Customers. Cerillion CRM Plus is a comprehensive CRM solution that integrates all aspects of the customer relationship lifecycle for Communications Services Providers.

Self Service

Customer Management

Self Service

Empower Your Customers. Cerillion Self Service is a responsive web design (RWD) application offering self-service account management and online sales from any device or browser.

Revenue Manager

Customer Management

Revenue Manager

Maximise Your Revenues. Cerillion Revenue Manager is a convergent billing and revenue management solution for Communications Services Providers.

Output Streamer

Customer Management

Output Streamer

Personalise Your Communications. Cerillion Output Streamer us a powerful document fulfilment tool, providing flexible design, production and distribution control of invoices and other customer communications.

Enterprise Product Catalogue

Product Management

Enterprise Product Catalogue

Accelerate Your Time-To-Market. Cerillion Enterprise Product Catalogue is a powerful, standalone platform for building, launching and managing all your products, services, tariffs and packages.

Information Manager

Enterprise Management

Information Manager

Enable Your Decision-Making. Cerillion Information Manager provides a set of integrated query, reporting and analysis tools for the ultimate business intelligence.

Convergent Charging System

Service Management

Convergent Charging System

Differentiate Your Services. Cerillion Convergent Charging System (CCS) is a 3GPP compliant convergent charging and policy management system for online and offline services.

Service Manager

Service Management

Service Manager

Accelerate Your Order-to-Cash. Cerillion Service Manager is a complete telecom order management and service fulfilment solution for fixed, mobile, cable and convergent services.

Network Inventory

Resource Management

Network Inventory

Optimise Your Network. Cerillion Network Inventory is a powerful, integrated suite of software products designed to complement and extend GE Energy's Smallworld Network InventoryTM software.

Mediator Plus

Resource Management

Mediator Plus

Monetise Your Network. Cerillion Mediator Plus is a convergent (online and offline) mediation solution for all types of usage including fixed, mobile, IP, content and transactional systems.

Interconnect Manager

Partner Management

Interconnect Manager

Maximise Your Wholesale Margins. Cerillion Interconnect Manager is a complete billing and settlement solution for fixed, mobile, cable and multi-play Communications Services Providers.

Better value for money, faster delivery, lower risk and far greater end-user satisfaction

  • Pre-integrated suite of components

  • Single vendor, guaranteed forward compatibility

  • Common platform, reduced overheads

  • Unified database, no data replication problems

  • Carrier-grade depth, scalability and flexibility

  • Open for 3rd party integration as required

  • Common workflow, harmonised business processes

  • Key Benefits

    icon

    Enables Convergence

    The Cerillion system was designed for convergence from the start. Many customers are using Cerillion to manage all their fixed and mobile services from a single installation. Add to that the convergence of voice, data and content which can all be managed within the same system, and the ability to mix and manage prepaid and postpaid from the same set-up and you have a truly convergent solution.

    icon

    High Operational Efficiency

    The pre-integrated suite uses a common workflow engine to ensure business rules and processes can be mapped across the whole business support system. We also operate and manage the Cerillion software for the Cerillion Managed Service, which brings the benefits of first hand operational experience feeding directly in to product enhancements and the support and maintenance services provided to other clients.

    icon

    Inbuilt Revenue Assurance

    Pre-integration provides a revenue-assured solution, removing the risk of poor systems integration and avoiding unnecessary data replication and synchronization issues. Embedded workflow and order management ensures that front-end orders are successfully transitioned to the back-office, ensuring all possible services can be billed for, eliminating revenue leakage at source.

    icon

    Low Total Cost of Ownership

    As a pre-integrated business support system, Cerillion provides a functionally rich, end-to-end CRM & Billing solution with a very effective total cost of ownership. Pre-integration enables rapid implementation, and functional depth provides the flexibility of best-of-breed modules, but with the guaranteed forward compatibility with other modules in the suite.

    Case Studies Module

    Customer Case Studies

    View all

    Truphone

    Truphone

    Truphone

    Multi-currency and multi-company billing for global mobile service.

    Vocus Communications

    Vocus Communications

    Vocus

    CRM and Billing for Multi-brand Wholesale and Retail CSP.

    C&W Communications

    C&W Communications

    C&W Communications

    Multi-country CRM & Billing for quad-play services.