Product Page Header Module

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Intro text Module

The solution is built upon a user configurable workflow management engine, which is embedded into all the key Cerillion modules. This manages the sequencing of events and required actions in order to fulfil key Cable business processes such as scheduling engineer visits and provisioning to the set-top box (STB) or cable modem.
 
Cerillion also supports both address-centric and customer -centric management of Cable services, including flexible tariffing across multiple outlets in the home or business, as well as managing the corresponding equipment inventory of set-top boxes and modems.

Open APIs make it easy to integrate Cerillion with external systems, with many interfaces already existing and proven in customer installations. Typical interfaces include for Network Switches, General Ledger / ERP systems, Computer Telephony Integration (CTI), Credit Checking, Banks and for Credit Card authorisations.

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Tile Module

Associated Products

CRM Plus

CRM Plus

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A comprehensive CRM solution that integrates all aspects of the customer relationship lifecycle for telecoms services

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A complete telecom order management and service fulfilment solution for fixed, mobile, cable and convergent services

Revenue Manager

Revenue Manager

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A convergent billing and revenue management solution for mobile, fixed, cable and multi-play communication service providers