Recruitment for the UK is managed centrally and all e-mail enquires should be addressed to recruitment@cerillion.com.
To apply for a position
Email your CV, mentioning the vacancy Reference Code (XXXXUK-WEB) in the subject line and a covering letter to graduate.recruitment@cerillion.com.
Careers
We are looking for two Graduate/Junior Implementation Analysts to participate in Cerillion system deliveries worldwide and provide post go live consultancy services to our customers.
If you are the type of person we are looking for, you enjoy the challenge of effecting business change. You also enjoy visiting new countries and working with new cultures. This is a central customer-facing role, requiring an ability to guide the customer through the complex process of billing systems change, and rewarding you with the satisfaction of providing our clients with a first class service.
As part of our graduate programme you will team up with experienced business and implementation analysts working on a variety of different projects learning how to gather customer requirements and implement the system(s) to suit their needs.
Candidates with industry experience would be looked upon preferentially.
Education, qualifications & special training
- Educated to degree level (or equivalent). Minimum of 2:1 in a technical subject
Experience
Competencies/capabilities – technical/professional
Essential
- Able to write clear, concise documents.
- SQL/DBMS Experience
Desirable
- Oracle DBMS experience
- UNIX Operating System experience
- Project Life Cycle experience
Competencies/capabilities – behavioral
Essential
- Excellent communication skills
- Problem solving skills
- Flexibility
- Well organised and self motivated
- Willingness to travel and spend prolonged periods on customer sites
- Team player
We are looking for an Application Support Analyst to perform a variety of tasks. The role involves participation in the complete life cycle of support issues from initial investigation, recreation, SQL scripting for data solutions, testing and liaison with the clients regarding delivery of fixes.
Key tasks include:
Initial investigation:
- Examining relevant log files stored on Unix server
- Recreating issues on a test system
- Running SQL queries against Oracle database to extract data
- Understanding clients business processes
Resolving issues e.g.
- Making configuration amendments
- Writing temporary workaround scripts
- Bug fixes
Testing software releases
Answering technical queries
We are seeking natural problem-solvers, who enjoy customer contact and are good team players, to resolve issues on behalf of our clients that result from their use of Cerillion software.
This is an excellent opportunity for anyone who enjoys working in a client facing environment investigating and resolving real client issues. Given that Cerillion is UK based with a worldwide customer base, a willingness to travel internationally is essential.
Requirements:
We are seeking Computer Science (or similar) graduates with strong technical, analytical, interpersonal and problem solving skills. It is also desirable if the candidate has experience of working in an application support environment. Telecoms experience would also be an advantage.
Education, qualifications & special training
- Educated to degree level (or equivalent)
Experience
Competencies/capabilities – technical/professional
Essential
- Excellent SQL
- Oracle DBMS
- Unix knowledge
- The ability to read code e.g. VB, C, Java, C#, ASP.NET
Desirable
- Experience of working in an application support environment
- Experience of Telecoms
- Oracle DBMS experience
Competencies/capabilities – behavioral
Essential
- Excellent communication skills
- Problem solving skills
- Team working
- Organisation skills and flexibility
