The GSC operates as an extension of the development teams in London, mirroring the same structure and reporting lines and leveraging the core product knowledge and development practices already in place. It is also being used to extend Cerillion’s support team coverage, capitalising on the local infrastructure and personnel to provide first and second line support to customers worldwide. This dovetails with the support teams in London and Malta to enable 24x7 support availability across all major time zones.
Louis Hall, CEO, opens the Global Solutions Centre
With a goal to grow the office to in excess of 200 staff by the end of its second year of operation, the GSC will play a key role enabling Cerillion to stay at the cutting edge of new technology, delivering cost-effective, high-quality solutions for customers worldwide.
Pune’s Magarpatta City, where Cerillion’s GSC is based, is the first township in India to be awarded ISO 9001:2000 certification and contains a hi-tech commercial area with six million square feet of infrastructure for IT and IT-enabled industries.
