Convergent CRM, Billing and Carrier Management specialist, Cerillion Technologies, has launched an e-zine to address strategic, management and technical issues that have arisen because of the changing nature of the market place.
Said Robin Burton, Cerillion Technologies’ Head of Marketing: Evolve is an e-zine that is resident on the Cerillion web site and will be published every two months. In the months to come we will be analysing the key issues in CRM and billing, primarily from a business and marketing perspective.
However, as this publication is for experts in the industry, we shall also examine important technical matters. We hope to entertain, inform and challenge you to consider new angles and make new connections. We also hope to be able to provide some tools to help you survive in a tremendously competitive but also compelling market.
Evolve is edited by Martyn Warwick, Editorial Director of the Decisive Media Group. The first issue looks at marketing 3G services, how to reduce costs in a challenging market place and a new architectural approach for service provisioning. To get a copy go to www.cerillion.com and click on the “Evolve” button on the top navigation.
About Cerillion Technologies:
Based in Central London, Cerillion provides convergent Telecoms Customer Care and Billing Solutions to fixed, mobile, IP and convergent operators worldwide. Cerillion Technologies was formed in October 1999 through the Management Buyout of the Frost Customer Care and Billing division of Logica, which has been supporting operators needs since 1992.
The Cerillion CRM & Billing solution provides operators and service providers with a flexible end-to-end solution, to their customer care and billing needs, along with operational support functionality such as workflow management, Web Care and mediation. In addition, Cerillion supports IP and content based billing as well as third generation technologies such as GPRS and UMTS.
In April 2001 Cerillion Technologies also acquired the Interconnect and Carrier Management software product division of CACI Ltd. The product, Cerillion IBAS, not only manages Interconnect billing but also uses near real time data to help companies to get the best possible relationships with their partners.
Cerillion works closely with technology partners such as Xacct to ensure clients are delivered the broadest functionality within one pre-integrated solution. In addition partners such as Logica provide integration and implementation strength.
For further information please contact:
Robin Burton: +44 207 927 6000. robin.burton@cerillion.com
Cerillion Technologies, 15 Adeline Place, London WC1B 3AJ
