Cerillion

Convergent CRM and Event Based Billing specialist, Cerillion Technologies, has successfully implemented a CRM and Billing system for Sotelgui of Guinea, a Telekom Malaysia subsidiary. The Cerillion system has replaced two existing systems, one for Sotelgui’s fixed wire customers and one for the operator’s GSM customer base. It was implemented in conjunction with INSYS Solutions SDN BHD of Malaysia.

The system also included support for metered calls. It covered a broad scope with the implementation of credit control and collections management, as well as EPOS and roaming functionality.

Louis Hall, Cerillion’s CEO said, We have achieved amazing results at Sotelgui. We have migrated over 40,000 live accounts, converged two independent billing systems, and delivered a complete CRM system in French. This has all been achieved in less than 12 weeks.

Abd Halim Karim, Executive Chairman of INSYS Solutions SDN BHD commented. “We are delighted to be working with Cerillion Technologies at Sotelgui. This is our first implementation of Cerillion and we are delighted to have delivered a result that has increased the rating and billing performance by a factor of 30. We will be announcing further mutual successes soon.”

About Cerillion Technologies

Based in Central London, and with offices in the US, Cerillion provides carrier grade, convergent CRM and Billing Solutions to fixed, mobile, IP and convergent operators worldwide. Cerillion Technologies was formed in October 1999 through the Management Buyout of the in house Customer Care and Billing product development division of Logica, which has been supporting operator’s needs since 1992.

The Cerillion CRM & Event Based Billing solution provides operators and service providers with a flexible end-to-end solution, to their customer care and billing needs, along with operational support functionality such as workflow management, Web Care and mediation. In addition, Cerillion supports IP and content based billing as well as third generation technologies such as GPRS and UMTS.

Cerillion Technologies also offer an Interconnect Billing and Business Management range of software products (IBAS). IBAS not only manages Interconnect billing but also uses near real time data to help companies to get the best possible relationships with their partners.

For further information please contact:

Dominic Smith: +44 207 927 6000. dominic.smith@cerillion.com
Cerillion Technologies, 15 Adeline Place, London WC1B 3A