Convergent CRM and Event Based Billing specialist, Cerillion Technologies, has announced that Severn Trent Retail Services Limited have selected its IBAS Interconnect Billing and Carrier Management system.
Severn Trent Retail Services, is a sister company of Severn Trent Water and it supplies telecommunications, gas, electricity and insurance cover to both business and domestic markets. Phone services are marketed to domestic consumers, SMEs and corporate customers under the name of Severn Trent Talks.
Simon Groves, General Manager for Severn Trent Talks, said: We aim to give our customers the very best value for money. In order to do that it is vital that we buy Interconnect minutes as effectively as possible.The Cerillion IBAS system has been selected not only so that we can accurately reconcile our bills from partners but also so that we can select the best routes, accurately judge the case for network extensions and provide a quality service to our customers. In short the system should enable us to minimise costs, maximise efficiency and provide a quality service.
Said Robin Burton, Cerillion Technologies Head of Marketing: Interconnect Management has evolved through a number of steps. Initially many companies either assumed that the traffic that they exchanged with partners would mutually balance and therefore need not be monitored or billed for. Others simply trusted their partners to bill them correctly.Then, as the market developed, it became obvious that in most cases traffic flows would not be balanced. This led to the need for accurate billing and reconciliation. Today the market has moved on again. Interconnect traffic can easily account for 50% or more of a telecom company's costs.It is therefore vital to manage that traffic for maximum margin and minimum leakage. Our IBAS package is therefore much more than just a billing system, it is a complete Interconnect Business Management solution.
Cerillion IBAS uses a unique design approach that "aggregates" incoming call records. These aggregates can be re-rated very quickly indeed. This delivers much higher agility than alternative systems and makes it quick and simple to regularly report on liabilities and exposures, compare routing costs, eliminate suspended files and evaluate network expansion plans. It enables near real time management of the whole Interconnect business.
About Cerillion Technologies:
Based in Central London, Cerillion provides convergent CRM and Billing Solutions to fixed, mobile, IP and convergent operators worldwide. Cerillion Technologies was formed in October 1999 through the Management Buyout of the in house Customer Care and Billing product division of Logica, which has been supporting operators needs since 1992.
The Cerillion CRM & Event Based Billing solution provides operators and service providers with a flexible end-to-end solution, to their customer care and billing needs, along with operational support functionality such as workflow management, Web Care and mediation. In addition, Cerillion supports IP and content based billing as well as third generation technologies such as GPRS and UMTS.
In April 2001 Cerillion Technologies also acquired the Interconnect and Carrier Management software product division of CACI Ltd. The product, Cerillion IBAS, not only manages Interconnect billing but also uses near real time data to help companies to get the best possible relationships with their partners.
Cerillion works closely with technology partners such as Xacct to ensure clients are delivered the broadest functionality within one pre-integrated solution. In addition partners such as Logica provide integration and implementation strength.
For further information please contact:
Dominic Smith: +44 207 927 6000. dominic.smith@cerillion.com
Cerillion Technologies, 15 Adeline Place, London WC1B 3AJ
