Convergent CRM and Event Based Billing specialist, Cerillion Technologies, has signed an agreement with Tele2 to provide a complete managed solution for their operations in the UK.
Tele2 UK has launched an aggressive plan to capture a large slice of the UK fixed wire services market and to become the leading alternative to BT. Their marketing campaign has already commenced, with extensive advertising over television and the national press.
The Cerillion system is located in Docklands in London UK and is managed entirely by Cerillion staff. CSRs are located in Mumbai, India. This solution has enabled Tele2 to launch very quickly whilst simultaneously keeping costs down. A basic implementation was completed and operational within three weeks of an agreement being reached. This includes customer care, rating, billing, credit management and workflow management.
Said Louis Hall, MD of Cerillion Technologies: With the increasing need for operators to cut costs, and the ever escalating expense of large CRM and billing projects, I believe that the ASP model will eventually become more prevalent. Tele2 UK is a very high profile player and will therefore help us to take advantage of this trend.
Said Bill Butler, MD of Tele2 UK:.Tele2 has now launched in the UK offering consumers exceptional service and value for money with the lowest call tariffs in the UK. To ensure we deliver on our promises, Cerillion have provided us with the right product that meets our high standards. Their capability of delivering a complete solution rapidly and in a cost effective manner was a key driver in our decision process. It is important to deliver the high levels of customer service that our customers demand and Cerillion are helping us to achieve this. To be up and running within three weeks is a major achievement.
About Cerillion Technologies
Based in Central London, and with offices in the US, Cerillion provides carrier grade, convergent CRM and Billing Solutions to fixed, mobile, IP and convergent operators worldwide. Cerillion Technologies was formed in October 1999 through the Management Buyout of the in house Customer Care and Billing product development division of Logica, which has been supporting operator's needs since 1992.
The Cerillion CRM & Event Based Billing solution provides operators and service providers with a flexible end-to-end solution, to their customer care and billing needs, along with operational support functionality such as workflow management, Web Care and mediation. In addition, Cerillion supports IP and content based billing as well as third generation technologies such as GPRS and UMTS.
Cerillion Technologies also offer an Interconnect Billing and Business Management range of software products (IBAS). IBAS not only manages Interconnect billing but also uses near real time data to help companies to get the best possible relationships with their partners.
For further information please contact :
Dominic Smith +44 207 927 6000
Cerillion Technologies, 15 Adeline Place, London WC1B 3AJ
About Tele2
Tele2 AB, formed in 1993, is the leading alternative pan-European telecommunications company offering fixed and mobile telephony, as well as data network and Internet services, under the brands Tele2, Tango and Comviq to more than 20 million customers in 23 countries.
Tele2 operates Datametrix, which specializes in systems integration; 3C Communications, which operates Internet payments, credit card transactions and public pay telephones; Transac, which offers data processing of credit card transactions and billing; C3, which is active in prepaid calling cards for fixed telephony; and Optimal Telecom, which offers households low price guarantees for telephony services.
The Group also offers cable-TV services and jointly owns the Internet portal Everyday.com with MTG. Tele2 AB's share is listed on Stockholmsbörsen (Stockholm Exchange) under TEL2A and TEL2B and on Nasdaq under TLTOA and TLTOB.
For further information please contact:
Dominic Smith: +44 207 927 6000. dominic.smith@cerillion.com
Cerillion Technologies, 15 Adeline Place, London WC1B 3AJ
