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Welcome to the Winter edition of Evolve. In our feature interview, we hear from Duncan Watta, Head of IT at Essar Telecom Kenya Limited, about the BSS/OSS challenges of being a new entrant in a low ARPU market. Continuing the African theme, I also report back from the recent AfricaCom event in Cape Town, where fierce competition is shifting the market from one of subscriber acquisition to one with an increasing focus on customer retention and loyalty.
In addition, we examine the latest investments being made in national broadband networks and look at their benefit to the global economy. Furthermore, we look at the rise of multi-tenancy BSS platforms, and investigate the burgeoning Machine-to-Machine (M2M) market and assess its impact on Mobile Network Operator (MNO) operations.
And finally, we look at two of the hottest handset-related stories of 2011. First we had the long awaited launch of the new iPhone 4S which still managed to sell millions despite not being the iPhone '5' that the industry had been expecting. And then we had the firestorm surrounding Carrier IQ, the hidden application that was exposed in an online video as apparently recording the keystrokes of smartphone users.
Evolve will be back again in the Spring. In the meantime, you will find Cerillion exhibiting at the Mobile World Congress in Barcelona at the end of February. Two weeks later than usual, the who's who of the mobile industry will gather once again for another week of long days and late nights in the newly crowned 'Mobile World Capital'. It would be great to see you there.
Enjoy
Dominic Smith
Marketing Director |
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Exceeding Expectations
Dominic Smith talks to Duncan Watta, Head of IT at Essar Telecom Kenya Limited, about working with Cerillion and the BSS/OSS challenges of being a new entrant in a low ARPU market. “We are the 4th GSM operator in Kenya, having launched under the brand ‘yu’ in November 2008. We pride ourselves as offering the most affordable prices in the market and have built the best network using the latest equipment ensuring clarity and reliability.”
Read the full story |
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BSS platforms in a multi-tenancy world
With over sixty MVNOs of varying sizes now operating in the UK alone, the range of alternative service providers has never been greater. Any traveller arriving at a major transport hub or a business person buying the Economist in a corner store is presented with a cornucopia of mobile offerings. Read the full story |
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Carrier IQ – A Not-So-Private Function
Barely a week seems to go by without privacy issues hitting the headlines. Usually it is the likes of Facebook who are pushing the envelope and falling foul of their users, but last week it was a much lower profile company, Carrier IQ, who hit the news for all the wrong reasons. Read the full story |
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M2M – Enabling the connected life
According to some widely published forecasts from industry analysts, the M2M market is poised to be one of the next big waves to help carriers grow new revenue streams in these mature and saturated market times. Read the full story |
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AfricaCom 2011 – Connecting the unconnected
A regular fixture on the telecoms industry event calendar, AfricaCom brings together all the key players in the African telecoms industry for two packed days of conference and exhibition activities in Cape Town, South Africa. Read the full story |
It's all about the software
The recent unveiling of the iPhone 4S was greeted with a mixed reaction from the media and analyst communities. Many were expecting an iPhone 5, so there was bound to be some disappointment when the 4S was unveiled looking exactly the same as the previous model. However this doesn’t seem to have mattered one iota to the general public. Read the full story |
The new bloodline for economic growth
There was a time when a road or rail network used to be the bloodline of a country. To be able to govern a country and to keep it working together you had to keep it connected. ‘Being connected’ has come a long way since then. Read the full story |
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