Improved
revenue assurance
Information
Manager helps
to monitor
revenue throughout
the Cerillion
suite. From
reconciling
orders with
billed items,
to tracking
CDRs from switch
to bill, it
provides detailed
reports for
each key process
helping to
identify leakages
quickly and
stopping revenue
loss.
Supports
management
decision-making
Information
Manager facilitates
management
decision-making,
providing professional
tables, charts
and graphs
based on live
system data
analysis. It
puts reporting
power in the
hands of non-technical
staff, enabling
fast design
and execution
of custom reports
or scheduled
production
of standard
reports.
Improved
customer relationships
Each Cerillion
product contains
a wealth of
information
about customer
usage of services,
payment patterns
and event history,
as well as
a wide range
of demographic
data. Information
Manager provides
total control
of customer
reporting and
data analysis
needs, supporting
antichurn and
revenue maximisation
strategies
and improving
customer relationships.
It can be used
to analyse
customer behaviour,
identifying
trends and
new segmentation
to help in
the development
of new products
and service
bundles.
