Cerillion Output Streamer is an optional module in the Cerillion suite, providing flexible document fulfilment with online archive and retrieval.

Cerillion Output Streamer provides presentation and distribution control over any document output produced from the Cerillion solution. It enables common document designs and consistent communication across all channels, helping to build operator brands and boost customer loyalty. It also brings opportunities to create a more personalised relationship with each customer. Documents may be sent by fax, email, SMS and other distribution methods allowing each document type to be used as the basis for targeted marketing campaigns and cross-sell or up-sell promotions.

Improved customer satisfaction
From customer contracts, to invoices and collection letters, Output Streamer is a key tool for building customer loyalty through clearly presented customer communication. It provides complete control over document layout enabling tailored design for customer segments or individuals. All documents can be stored in an online archive, allowing customers to retrieve invoice copies through web self-service, and customer services staff to access all documents for reprints and call centre enquiries.

Supports company branding
Output Streamer enhances marketing campaigns and strengthens company branding across all forms of customer communication. The GUI design tools provide total flexibility over document layouts, allowing common styling by customer segment and insertion of promotional messages and marketing inserts for specific campaigns.

Improved operational efficiency
Output Streamer improves operational efficiency in front office and back office teams. It is highly configurable and intuitive to use, able to simplify tasks that may otherwise require code changes or modifications in other systems. Customer contracts can be printed at the point of sale, or batched for offline distribution, and all documents can be automatically archived for online retrieval in the call centre or by customers through web self-service. Output Streamer is open to operate on any Unix platform and typically achieves a throughput in excess of 5000 pages per minute.