Your current billing system may not capable of supporting
new services without costly changes or modifications.
Cerillion can provide the ideal solution integrating
smoothly with your business processes. Managed service
options include everything from end to end billing
processes management to performing a specific pre-processing
function, such as roaming or 3G event capture.
The Cerillion Managed Service provides support for
the I.T., billing and print operations necessary
to run a billing service. The standard scope of our
service includes:
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Service Operations, providing
execution of normal billing functions (e.g.
CDR take-on, rating, billing,
payment interfaces, generation of reminders
and reports)
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Print and postage of bills and correspondence;
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Help Desk, providing a single point of contact for
all aspects of the service;
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IT Operations, ensuring the normal functioning of
the infrastructure provided by Cerillion;
-
Configuration changes, providing support for business
process, tariff, format and reporting changes.
The Cerillion Managed Service is supported by
a dedicated single point of contact that ensures
that all services
are provided according to a Service Level Agreement.
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