We are currently looking for an experienced Business Analyst to participate in Cerillion system deliveries and provide post go live consultancy services to our customers. The Cerillion Enterprise BSS/OSS provides an end-to-end CRM and Billing solution for our worldwide client base. This is a central client-facing role, requiring an ability to guide the customer through the complex process of business transformation, and rewarding you with the satisfaction of providing our clients with a first-class service.
A successful candidate will have relevant experience in Customer Care and Billing for telecoms, and be able to demonstrate ability to carry out requirements analysis and writing detailed specifications. You should also have experience of some (or preferably all) of the following areas:
- System configuration
- Data migration
- Development & execution of test specifications
- System installation and end to end delivery
If you have a passion for technology and want to join an organisation working in a dynamic global environment, we can offer you a competitive package and opportunities to develop.
Education Requirements:
University degree in Computer Science, Information Systems, Telecommunications, Electrical Engineering or another similar engineering or scientific degree
Experience Required:
- Knowledge of CRM & Billing systems
- Requirements analysis and production of specifications
- Billing system configuration (preferably Telecoms)
- Billing Project Implementation experience (preferably Telecoms)
- Knowledge of SQL
- Excellent written and verbal communication skills
- Problem solving skills
- Flexibility
- Well organised and self-motivated
- Willingness and flexibility to travel approximately 50% of the time
Desirable:
- Knowledge of Oracle Database
- Basic knowledge of Linux command line