Self Service is delivered as a responsive web design application which automatically adapts to the size and orientation of the user’s device, helping you to deliver an online account management presence, 24 hours a day, seven days a week, on any web-enabled device. It can be easily customised and integrated with your existing web portal, complementing call centre services and improving the overall customer experience.

Account and Subscription Management

  • Online Account Management

    Customers can maintain all details of their Account, including updating contact information, as well as viewing, downloading and paying bills

  • Payment Control

    Self Service provides an online interface to manage account payment methods allowing your customers to setup, view and update their card or bank details

  • Subscription Management

    Customers can monitor their subscriptions, charges, balances and overall spend, as well as update their subscription renewal options

Key Features

Fast and Secure Launch

  • Setup access

    Define your Self Service domain address and access method between customer Login or SSO

  • Configure your branding

    Instantly apply and see your logo, favicon, text, colours, trademarks and links

  • Define permissions

    Configure which pages, options and actions should be available for your end-customers

  • Monitor traffic

    Setup your Analytics Tracking ID to monitor the web traffic on your company Self Service pages

Fast and Secure Launch

Request more information

We’d love to help you with your Subscription Billing challenges


By checking this box I understand that my details will be stored and processed for the purposes of discussing my contact request with a Cerillion representative. I’ve read and accepted the terms and conditions and privacy policy.

Marketing Consent

We would also love to send you relevant news and information about our products and services by email. We will always treat your personal details with care and will never sell or share them with other companies. You can choose which mailing list(s) to join and can opt-out at any time.