Self Service is delivered as a responsive web design application which automatically adapts to the size and orientation of the user’s device, helping you to deliver an online account management presence, 24 hours a day, seven days a week, on any web-enabled device. It can be easily customised and integrated with your existing web portal, complementing call centre services and improving the overall customer experience.

Account and Subscription Management

  • Online Account Management

    Customers can maintain all details of their Account, including updating contact information, as well as viewing, downloading and paying bills

  • Payment Control

    Self Service provides an online interface to manage account payment methods allowing your customers to setup, view and update their card or bank details

  • Subscription Management

    Customers can monitor their subscriptions, their overall spend and update their subscription renewal options

Key Features

Fast and Secure Launch

  • Setup access

    Define your Self Service domain address and access method between customer Login or SSO

  • Configure your branding

    Instantly apply and see your logo, favicon, text, colours, trademarks and links

  • Define permissions

    Configure which pages, options and actions should be available for your end-customers

  • Monitor traffic

    Setup your Analytics Tracking ID to monitor the web traffic on your company Self Service pages

Fast and Secure Launch

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