With high expectations for 5G private networks and many in the industry pinning their hopes on the enterprise market to offset declining revenue from consumers, CSPs must really up their game in order to take advantage of the B2B opportunity. It's no longer enough to simply negotiate bespoke packages and price plans on a case-by-case basis, to be successful CSPs need to focus on the B2B customer experience and deliver the same levels of automation and self-service that buyers have come to expect from their consumer services.
Based on the company's pre-integrated BSS/OSS Suite, Cerillion Enterprise is a pre-packaged SaaS solution for B2B telcos needing to automate their quote-to-cash process and improve their customer experience. Combining lead management and CPQ, with billing by purchase order and flexible payment allocation rules, the system leverages more than 22 years’ experience of working with B2B telcos to deliver streamlined business operations in the enterprise market.