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In many cases new and recently started business ventures, in both emerging and mature markets, require a complete solution to support their end-to-end customer management and billing processes. Such a solution must enable the mobile operator or service provider to bring its concept to market quickly and cost-effectively without prejudice to delivering it with the highest level of customer service. At the same time, the solution they put in place must be capable of adapting and growing as the business takes off, supporting any changes in direction and fine tuning that are required “on the fly” without constraining flexibility or slowing progress.
Cerillion Express for Mobile is Cerillion’s solution to these challenges, built on more than 20 years’ experience delivering CRM & Billing solutions to mobile operators worldwide. Utilising core components of Cerillion’s pre-integrated product suite, Cerillion Express has been pre-configured to meet the CRM & Billing needs of a mobile operator’s business straight out of the box. Packaged with a complete set of implementation services, Cerillion Express can be put into service in just 10 weeks.
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Low Total Cost of Ownership
As a pre-integrated business support system, Cerillion Express provides a functionally rich, end-to-end CRM & Billing solution with a very low and effective total cost of ownership. Pre-configuration means that the solution is set up to support the core processes of a mobile communications provider straight out of the box, with options to grow and expand the solution as business priorities change.
Cerillion Express can be implemented in just 10 weeks from project kick-off to go-live, ensuring the fastest possible Time to Revenue and the best Return on Investment (ROI) of any billing system on the market.
High Operational Efficiency
Cerillion Express is built upon an Integrated Workflow Architecture (IWA) to ensure that business rules and processes can be mapped and automated across the whole end-to-end CRM & Billing solution. Combined with the pre-configuration of system parameters for optimised system performance, Cerillion Express achieves the highest levels of price / performance and can be run and maintained by a very small team of operations staff.
Inbuilt Revenue Assurance
Pre-integration around a common database makes Cerillion Express a revenue-assured solution, removing the risk of poor systems integration and avoiding unnecessary data replication and synchronization issues that may exist with best-of-breed deployments. Embedded workflow and order management ensures that front-end orders are successfully transitioned to the back-office, making sure all possible services can be billed for and eliminating revenue leakage at source.