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Digital Transformation is fast becoming a strategic imperative for telecoms businesses. Faced with challenges such as competition from OTT players, declining voice revenues, devalued data bundles, vertically integrated siloes and legacy BSS, the path towards digital transformation is fraught with challenges. Communication Services Providers (CSPs) may have set the wheels in motion many years ago, but nobody has fully embraced and implemented digital transformation initiatives across their organisation.
For CSPs to become Digital Services Providers (DSPs), they have to shed the baggage of traditional business models, support systems and culture. Some of the biggest barriers to digital transformation stem from existing cultural and organisational processes, lack of support from the top leadership and an obfuscated vision.
- Convergent Charging - Unify all services under one account with native 3GPP / Diameter convergent charging
- Omni-channel sales - Deliver a consistent, seamless experience at all customer touchpoints
- IoT Services – Enter new markets with IoT and offer ‘smart’ services
- Open Integration - Increase deployment and management flexibility with standards-based integration
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Cerillion is uniquely positioned as a digital transformation partner of choice for telecoms businesses across the globe. With close to two decades of experience delivering business agility and powerful end-to-end solutions, Cerillion can help accelerate your shift from CSP to DSP. We empower your digital journey in the following ways:
Cloud BSS: The migration begins
Digital Transformation is fast becoming a key strategic objective for many Communications Service Providers (CSPs). Moving BSS to the cloud is an important aspect of this transformation. However, many CSPs do not have a strategic roadmap to migrate their BSS to the cloud and very often the key drivers for cloud adoption are purely commercial objectives. While CSPs understand that moving to the cloud makes perfect business sense, the reason for this passive approach stems from privacy and security concerns, internal resistance to change and a perceived immaturity of cloud technologies, among other concerns. As more CSPs offer cloud services to their customers and see demonstrable benefits, many expect the cloud BSS adoption levels (currently <10%) to dramatically increase by 2020.