Digital Transformation Solutions and Digital Services for Telecom Industry

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Digital Transformation is fast becoming a strategic imperative for telecoms businesses. Faced with challenges such as competition from OTT players, declining voice revenues, devalued data bundles, vertically integrated siloes and legacy BSS, the path towards digital transformation is fraught with challenges. Communication Services Providers (CSPs) may have set the wheels in motion many years ago, but nobody has fully embraced and implemented digital transformation initiatives across their organisation.

For CSPs to become Digital Services Providers (DSPs), they have to shed the baggage of traditional business models, support systems and culture. Some of the biggest barriers to digital transformation stem from existing cultural and organisational processes, lack of support from the top leadership and an obfuscated vision.

Key Enablers for Digital Transformation

Convergent Charging - Unify all services under one account with native 3GPP / Diameter convergent charging

Customer Empowerment - Self-service portal and apps for orders, upgrades, bolt-ons and top-ups

Omni-channel sales - Deliver a consistent, seamless experience at all customer touchpoints

IoT Services – Enter new markets with IoT and offer ‘smart’ services

Open Integration - Increase deployment and management flexibility with standards-based integration

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Cerillion is uniquely positioned as a digital transformation partner of choice for telecoms businesses across the globe. With close to two decades of experience delivering business agility and powerful end-to-end solutions, Cerillion can help accelerate your shift from CSP to DSP. We empower your digital journey in the following ways:

Cloud-ready solutions – Innovate quickly and grow your business in the cloud with Cerillion Skyline
Highly scalable next-gen technologies – Best of breed for customer, service and revenue management
Total convergence - Grow revenue and optimise your operations with a fully convergent approach to customer management, charging and billing
End-to-end automation – Planning/engineering automation to improve services and streamline your business operations

Digital Transformation White Paper

BSS & OSS Modernisation: Linchpin of Telco Digital Transformation

The advent of the digital economy has placed new demands on Communications Services Providers (CSPs) and the current breed of BSS/OSS systems are simply unable to cope with these demands. CSPs have to contend with legacy systems that are unable to integrate efficiently with new applications, resulting in a tangled web of disparate operational systems and processes. CSPs need to quickly reimagine the ways they operate and engage with their customers to succeed within this new paradigm.

Download the white paper now

Kickstart your Digital Transformation Today

We’d love to help you with your transformation journey

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