Product Page Header Module

Intro text Module

The solution is built upon a user configurable workflow management engine, which is embedded into all the key Cerillion modules. This manages the sequencing of events & required actions in order to fulfil key business processes such as collections and order management. Workflow management ensures that work is carried out efficiently, quickly and precisely, and is vital for triple-play and quadruple-play where multiple steps might be needed to provision services like IPTV or Voice over IP (VoIP).
 
Open APIs make it easy to integrate Cerillion with external systems, with many interfaces already existing and proven in customer installations. Typical interfaces include for Network Switches and Intelligent Network / Application Platforms, General Ledger / ERP systems, Computer Telephony Integration (CTI), Credit Checking, Banks and for Credit Card authorisations.

Tile Module

Associated Products

CRM Plus

CRM Plus

CRM Plus

A comprehensive CRM solution that integrates all aspects of the customer relationship lifecycle for telecoms services

Service Manager

Service Manager

Service Manager

A complete telecom order management and service fulfilment solution for fixed, mobile, cable and convergent services

Revenue Manager

Revenue Manager

Revenue Manager

A convergent billing and revenue management solution for mobile, fixed, cable and multi-play communication service providers