Cerillion’s
Total Convergence Architecture (TCA) is designed to help operators move to the next generation of customer management by addressing the challenges of prepaid-postpaid convergence that until now have remained an unobtainable goal for most telecoms providers.
Derived from the
TM Forum’s Application Framework (TAM), the TCA has the flexibility to allow operators to pick and mix components from both billing vendors and network suppliers, utilising standards-based interfaces such as Diameter to fulfil the integration. It also supports phased deployment and upgrades, with real benefits being delivered at each stage on the path to
total convergence.
With TCA, Cerillion is helping operators to achieve business improvement at all layers of the TAM, covering sales and marketing, product management, customer management, service management and resource management.