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Job Description

We require additional Business Analysts to participate in Cerillion system deliveries and provide post go live consultancy services to our customers. The Cerillion CRM and billing application provides a total billing solution for our worldwide client base.

You should have between 3-6 years relevant experience in customer care and billing for telecoms, and be able to demonstrate experience in carrying out requirements analysis and writing detailed specifications. You should also have experience of some (or preferably all) of the following areas:

  • System configuration
  • Data migration
  • Development & execution of test specifications
  • System installation and end to end delivery
If you are the type of person we are looking for, you probably enjoy the challenge of effecting business change. You also enjoy visiting new countries and working with new cultures. This is a central client-facing role, requiring an ability to guide the customer through the complex process of billing systems change, and rewarding you with the satisfaction of providing our clients with a first class service.

Education

Educated to degree level (or equivalent). Minimum of 2:1 in a technical subject. 

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Experience Required

Competencies/capabilities – technical/professional

Essential

  • Knowledge of CRM & Billing systems
  • Requirements analysis and production of specifications
  • Billing system configuration (preferably Telecoms)
  • Billing Project Implementation experience (preferably Telecoms)
  • SQL/DBMS Experience 

Desirable

  • Oracle DBMS experience 
  • UNIX Operating System experience 

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Experience Required

Competencies/capabilities – behavioural

Essential

  • Excellent written and verbal communication skills 
  • Problem solving skills 
  • Flexibility 
  • Well organised and self-motivated 
  • Willingness and flexibility with travelling

Desirable

  • N/A

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How to apply

Email your CV, mentioning the Vacancy in the subject line, and a covering letter to recruitment@cerillion.com