ResMed

Following a thorough evaluation of the Skyline platform, using the Free Trial to validate their business model, ResMed selected Skyline Enterprise Edition to support its subscription management needs in Australia. For the implementation, ResMed worked closely with Cerillion’s customer success team to configure their products and services and establish the channel sales configuration needed to sign-up a network of dealers as their primary sales channels. In anticipation of the market evolving, success of ResMed’s business model hinged on implementation speed, nimbleness and flexibility of a subscription billing platform. With Skyline, ResMed successfully launched their subscription services in less than two months: “Setting Skyline up to execute ResMed Australia’s subscription business model was straight-forward and swift. A large portion of ResMed’s unique business requirements were supported by out-of-box features. The platform’s flexibility and the Cerillion team’s commitment to helping its customers succeed delivered the rest.” “With Cerillion, we have been able to innovate our channels, make our products and services more accessible through our network of valued dealers, and most-importantly align with patient buying expectations.” - Michael Duncan, Director of Commercial Operations. As a result, ResMed has realised additional revenue and customer growth from being able to implement and validate their subscription business model, and has further extended their market reach through the launch of weekly payment plans.