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LINK Mobility

Multi-tenancy BSS solution for mobile messaging and CPaaS

LINK is one of Europe’s leading providers of mobile messaging and Communications Platform as a Service (CPaaS) solutions. The company constantly evolves its digital messaging solutions through new customer use cases and continued expansion of its CPaaS platform.

Rapid growth achieved through a combination of multiple acquisitions and organic expansion had resulted in huge complexity in LINK’s back-office systems and processes. In order to move forward with its business plans, the company recognised the need to harmonise its IT strategy and rationalise its BSS platforms.

Following a long consultative engagement including multiple product demos and extensive customer references, LINK chose Cerillion as its BSS transformation partner due to the company’s proven ability to support multi-tenancy, multi-jurisdiction business models as well as the scalability to support LINK’s ambitious growth plans.

It has been important for us to select a partner who could demonstrate their ability to support our current business models and who also had a product evolution vision that future-proofs our business plans. We are delighted to be working with Cerillion on this project.
Torbjørn Krøvel
CTO, LINK Mobility

The Challenges

As a business growing quickly through acquisition, LINK needed to consolidate all its business units on a single standardised BSS platform to streamline business operations and support the company’s on-going growth.

Key BSS/OSS requirements for LINK included:

  • Multi-tenancy to support multiple business units on a unified BSS platform
  • Flexible product catalogue to enable the rapid launch of new products and services
  • A proven solution for managing B2B services including complex enterprise billing and wholesale settlements
  • Scalability to support billions of transactions per year
  • Open APIs to support easy integration with LINK’s other business systems

The Results

Following LINK’s initial launch on Cerillion in Norway, the two companies have continued working closely together on-boarding multiple business units onto the centralised platform, with a phased approach to migration for each country of operation. The pre-integrated solution provides significant time-to-market and operational advantages for service providers focused on supporting corporate and large enterprise customers, and with each new country that migrates onto the platform Cerillion is helping LINK to amplify these benefits even more. "The successful implementation of the Cerillion system provides a platform for us to standardise billing processes in our European operations, realising further efficiencies and economies of scale.” Ketil Opdahl, Interim Group CTO LINK Mobility



LINK Mobility

Countries Norway, Europe

Industries Communications / CPaaS


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