Streamlined BSS/OSS for digital brands
To be successful in the digital era, MVNO brands must live and breathe the digital experience not just for their customers, but also in their own business operations, or risk being left behind by their more agile digital-native competitors.
Based on the company's BSS/OSS product suite, Cerillion Engage is a streamlined solution for digital brands wanting to deliver a digital-first customer experience. Ideally suited to B2C MVNOs and B2B2C MVNEs, the solution is pre-configured for prepaid business models with all customer interactions driven through the Mobile App and Self Service.
How do we do it?
Make digital-first a reality through white-label iOS and Android apps to boost engagement and empower your customers.
Complement your mobile app with a configurable self-service portal for extending your online sales and self-care features.
Improve your customer experience with real-time balance management and spending controls for all services and payment methods.
Flexible Product Catalogue
Fail fast and succeed quickly, with an intuitive product catalogue that allows you to rapidly build, test and launch new products and packages.
Boost customer satisfaction using automated provisioning to ensure rapid service activation and balance top-ups.
Analytics & Insights
Unlock the full value of your customer data through AI/ML and enabling users to easily explore and visualise data in real-time.
Don't just take our word for it
The successful delivery, on-time and on-budget, of such a complex BSS transformation project is a fantastic achievement by Cerillion and my team at Sure. I couldn’t be more pleased with the outcome.
By working with Cerillion as our trusted partner we have been able to launch our new business with the minimum of fuss, in line with the Lobster DNA - English, easy and effortless.
Cerillion’s expertise in deploying end-to-end BSS solutions, combined with the breadth of their product suite and the future-proofing that can be achieved through, among others, convergent charging, made them the stand out choice.