Complete digital BSS/OSS solution for quad-play CSPs
Delivering on the promise of convergence takes much more than just presenting a multi-service bill to your customers, it means transforming your BSS/OSS systems to deliver a convergent experience at all customer touchpoints and in all back-office processes.
Based on the company's BSS/OSS product suite, Cerillion Unify is a pre-packaged SaaS solution for quad-play CSPs who need to manage the full range of service types, payment methods and business models in a single convergent system. It delivers seamless business processes and a much faster time to value, built on the know-how and experience of more than 80 customer projects worldwide.
How do we do it?
Flexible Product Catalogue
Fail fast and succeed quickly, with an intuitive product catalogue that allows you to rapidly build, test and launch new products and packages based on reusable components and templates.
Improve your customer experience through high quality, consistent customer service across all contact channels, including call centre, IVR, dealer outlet and online self-service.
Accelerate sales with an intuitive and fully configurable sales and order management system, including CPQ and comprehensive lead and opportunity management capabilities.
Create new revenue streams from convergent services with a unified charging engine for all customer types, service types and payment methods.
Deliver more choice to your customers through rolled-up and multi-party billing, billing by purchase order and flexible bill formatting by market segment.
Workflow & Provisioning
Boost customer satisfaction using automated workflow and provisioning to ensure service integrity throughout the fulfilment lifecycle.
Empower your customers with a configurable self-service portal for offering a comprehensive range of online sales and self-care features.
Deliver a digital-first customer experience through white-label iOS and Android apps to complement your self-service portal.
Analytics & Insights
Unlock the full value of your customer data through AI/ML and enabling users to easily explore and visualise data in real-time.
Don't just take our word for it
The successful delivery, on-time and on-budget, of such a complex BSS transformation project is a fantastic achievement by Cerillion and my team at Sure. I couldn’t be more pleased with the outcome.
Following a thorough assessment of the global market, we selected Cerillion as our future platform for our telecom services. Cerillion has demonstrated a strong track record of implementations and has an impressive portfolio of customers.
Cerillion helps us to deliver a superior customer experience by enabling all customer interactions to take place through one unified user interface.
Cerillion’s expertise in deploying end-to-end BSS solutions, combined with the breadth of their product suite and the future-proofing that can be achieved through, among others, convergent charging, made them the stand out choice.