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New Cerillion Express CRM and Billing Solution Lowers Entry Barrier for Operators

London, 25th June 2008 – Convergent billing specialist, Cerillion Technologies, has announced the launch of Cerillion Express, a pre-integrated and pre-configured CRM and billing solution for telecoms operators. Offering rapid implementation and a very low total cost of ownership, Cerillion Express provides all the elements required to support a communications provider’s business in one off-the-shelf package. 

The first edition of the new solution, Cerillion Express for Mobile, is targeted at mobile service providers who require a proven business support system to support their mobile operations. Utilising core components of Cerillion’s bundled component product suite, the solution covers the entire customer lifecycle from initial sales and order handling, to billing and collections, and includes the integration of prepaid and postpaid services. Other flavours of Cerillion Express will soon be available, tailored to other sectors of the telecoms market. 
 
“With Cerillion Express we are able to dramatically lower the entry barrier for operators who want a complete solution to support their end-to-end customer management and billing processes,” says Guy O’Connor, business development director, Cerillion Technologies.  “Based on best practice configuration and process support, Cerillion Express also delivers optimal system performance and can be run with a very small operations team or operated on a wholly managed service basis.”

“Cerillion Express is able to grow easily in breadth and sophistication, enabling operators to add extra functionality as and when required,” he adds. “We have drawn on more than ten years’ experience and expertise of CRM and billing projects to build the solution, so that our customers benefit by being able to focus on critical 'go to market' decisions without the distraction of system constraints or integration issues.”

The turnkey solution incorporates a full suite of professional services, including implementation in ten weeks; complete product and operations training; and a support and maintenance service, based on defined service level agreements. In addition to the full managed service option, the solution can be provided under a build-operate-transfer model, which offers a managed service for the first year of system operation. 
 
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Subscription Solutions Evolving to Deliver More Dynamic Billing and Accommodate Market Fragmentation

Subscription Solutions Evolving to Deliver More Dynamic Billing and Accommodate Market Fragmentation

In this article on IBC 365 looking at the evolution of OTT services, Dominic Smith explains how as competition intensifies, a more flexible approach to pricing is required instead of the traditional one-size-fits-all subscription. 

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Monetising the 5G Opportunity

Monetising the 5G Opportunity

After years of build-up and growing anticipation, the first consumer services based on 5G were finally launched around the world during 2019. In the UK, EE, O2, Three and Vodafone all launched 5G services to some degree, whilst the big four carriers of the US – AT&T, T-Mobile, Verizon and Sprint – have also rolled out commercial 5G services in various cities across the country. These launches have made one thing clear – telcos need to think differently about 5G services by ditching the traditional mindset around pricing and come up with more innovative ways of monetising their services. Radical improvements in bandwidth, speed and latency offered by 5G mean that telcos can leverage the opportunity to offer richer digital experiences and find new ways to engage their customers. 

This white paper explores the many facets of the ongoing 5G rollout, both technological and cultural, that businesses must adapt to in order to keep their product offering relevant and reactive. Subjects covered include the new avenues for…

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