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Job Description

Can you make things happen? Can you implement projects that will affect just about every aspect of a company’s operations? If you can, then this role is for you.

At Cerillion we are currently looking for a new Project Manager to join in the delivery of our world-class CRM, Charging, Billing, Mediation, Provisioning, and Interconnect solutions and liaise with customers, system implementers, business managers and our development teams.

This role will include:
  • Ensuring the successful delivery of fixed priced end to end projects and implementations to time, specification and budget whilst maintaining that they are of the highest quality.
  • Inspire, coach, and motivate all members of the project team.
  • Responsible for managing all aspects of delivery, including managing scope, budget, and plan strictly against contract.
  • Ensure that projects are managed in accordance with the Project Delivery Methodology.
  • Highly hands-on role, requiring Project Manager to manage projects and teams including business analysts, application configuration, product testing, software delivery, system installation and change management.
  • Negotiate, manage and resolve technical scope items with customers.
  • Identify and win potential incremental business with the client, by driving customer satisfaction quality levels and ensure best practice is achieved.
  • Manage disputes with the client and internal teams/people and achieve win-win outcomes.
  • Manage a successful transition from delivery into support and be responsible for system stability for the first 3 months after go-live.
  • Build senior level client relationships across the client organisation.
  • Lead business improvements initiatives within the services division to ensure customer retention.

What we provide:

  • Competitive Salary
  • 23 days annual leave (+ bank holiday), increasing to 28 days after 5 years’ service.
  • Vitality healthcare cover.
  • Cycle to work scheme.
  • Hybrid working - As we return to the office, we will be 2 days from the office and 3 days at home.
  • An office in the heart of Covent Garden, providing an excellent base for our team events and social functions.

What we are looking for in our next Project Manager:

  • At least 3 years full time project management.
  • Someone who as experience delivering BSS projects in the telecom’s domain.
  • Able to demonstrate experience delivering project on time, budget, and quality.
  • Have excellent communication skills so that you can manage disputes and achieve positive outcome.
  • Familiarity with project planning and tracking tools such as MS Project.
  • Line Management experience would be desirable or the willingness to learn how to effectively manage a team.
  • Ability to travel internationally when needed.