To take advantage of new technologies such as 5G and IoT, Communications Services Providers (CSPs) need to be able to launch new services quickly and fully automate their operations. However, most CSPs are still plagued by siloed systems and poorly integrated solutions, hampering their ability to respond to market changes or onboard new service partners. In order to compete with more agile Digital Services Providers (DSPs), CSPs must open up their BSS/OSS systems using industry standard APIs to improve interoperability and scale up their partner ecosystems.