BTC Bahamas To Implement CRM & Billing for NGN

London, 23rd May 2008 - Cerillion Technologies today announced a multi-million dollar contract with The Bahamas Telecommunications Company Limited (BTC) to implement a fully convergent CRM and billing solution in the Bahamas.

The new solution will replace two separate legacy systems and be used to consolidate all fixed and mobile services onto a single platform, including support for convergent prepaid and postpaid rating. It is also a key component in BTC’s wider business strategy, preparing for deregulation and helping to secure revenues from the new Next Generation Network (NGN) currently under deployment.

Following a thorough competitive tender process, BTC has chosen Cerillion’s pre-integrated CRM and billing solution, incorporating its CRM Plus, Web Self-Care, Revenue Manager, Output Streamer and Information Manager products. The Cerillion system will help BTC to launch new services quickly and provide innovative product bundles to their customers. Pre-integration of CRM processes and back-office billing functions will enable the highest levels of revenue assurance, whilst delivering a first-class customer experience.

Cerillion’s unique bundled component product suite provides us with all the key functional components we require to support the business processes of a next generation telecoms operator, already pre-integrated from a single vendor.” commented Nickola Dawkins, CIO, BTC. “This represents not only gains in terms of operational efficiency, but also a faster time to implement helping us to achieve a more rapid return on investment.
Cerillion has an excellent track record of delivering convergent billing solutions and supporting the very latest in service technology and we are confident that they will help us to achieve our strategic goals” added I. Kirk Griffin, Executive Vice President, BTC.
Louis Hall, Cerillion’s chief executive, says

Over the past 5 years we have committed to developing business across the CALA region through active participation in key industry bodies such as the Caribbean Association of National Telecommunication Organizations (CANTO). We are now delighted to be working with BTC on this exciting new project and look forward to a long and successful business relationship.