A B2B telecom BSS/OSS solution enables communications service providers (CSPs) to manage the sale, delivery, billing and support of services for business customers. It must accommodate the more complex requirements of B2B telecoms, including account hierarchies, tailored products and pricing, lengthy sales processes, purchase orders and multiple billing arrangements.
By connecting these activities within a unified platform, a B2B BSS/OSS solution can help CSPs automate their quote-to-cash processes, reduce operational complexity and provide a better experience for business customers.