BSS/OSS Suite
Composable digital BSS/OSS solution with modular and end-to-end solution delivery
Cerillion is a standards-based, pre-integrated suite of BSS/OSS products for fixed, mobile, cable and multi-service Communications Services Providers (CSPs) worldwide. It combines the functional depth and flexibility of best-of-breed systems with the operational efficiency of an end-to-end integrated solution, delivering the agility, interoperability and scalability required for modern digital service providers.
Cerillion is a composable BSS/OSS suite which supports multiple implementation approaches:
- As an end-to-end BSS/OSS solution, managing the complete lifecycle of customers, products, services and revenues
- In a mixed deployment, where selected modules may be replaced by third-party applications
- As best-of-breed ODA components and interoperable point solutions
Built around TM Forum Open APIs and Open Digital Architecture (ODA) principles, the suite enables rapid integration, operational flexibility and scalable automation throughout the digital operations ecosystem. The Cerillion AI Management Centre, MCP Server and Agent2Agent Server provide an open, governed and model-independent foundation for AI-orchestrated operations – giving CSPs complete flexibility to use Cerillion AI, integrate their existing in-house or third-party AI capabilities, or combine both across the BSS/OSS.
The suite follows a cloud-native, API-first architecture supporting deployment across public cloud, private cloud and on-premises environments, complemented by a comprehensive set of managed services options.
Recognised in the 2026 Gartner® Magic Quadrant™ for CSP AI-Enabled Marketing and Sales Solutions.
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Pure product model
Cerillion is a functionally rich, end-to-end BSS/OSS suite with a low total cost of ownership. Pre-integration around a common technology framework and industry standards, including TM Forum Open APIs, Open Digital Architecture and 3GPP charging specifications, enables rapid implementation with ease of integration, maintenance and upgrades. Cerillion follows a pure product model, with regular six-monthly software releases, delivering incremental benefits through its evergreen software upgrade programme and ensuring customers always have access to the latest product features. Cerillion has achieved Diamond-level TM Forum Open API conformance, including industry-leading Real World Open API certifications, as well as multiple TM Forum ODA Component Certifications, reinforcing its commitment to standards-based interoperability.
Configuration not customisation
The pre-integrated suite uses configuration rather than customisation to map business rules, workflows and digital customer journeys across our BSS/OSS solutions. The suite is designed with a strong focus on user experience, including natural language (voice / text) and image recognition, ensuring Cerillion products are intuitive and straightforward to use for an increasingly digital-native customer base. The same software is used by the Cerillion Managed Services team, bringing the benefits of first-hand operational experience directly into product enhancements and the support and maintenance services provided to other clients. Event-driven workflows and real-time operational triggers enable more responsive customer engagement and operational automation across the suite.
Agentic AI Embedded Across the BSS/OSS
Cerillion embeds AI directly into its pre-integrated BSS/OSS Suite, combining purpose-built AI Agents with centralised model governance, secure access to operational capabilities through MCP, and coordinated multi-agent collaboration through the Agent2Agent Server.
Delivered as part of the core Cerillion product, these capabilities help CSPs automate complex processes, accelerate innovation and improve customer outcomes – without relying on bespoke AI projects or being locked into a single model or AI ecosystem.
Unlock revenue, automate operations and enhance customer experiences – all in one pre-integrated BSS/OSS suite:
- Improve customer care with AI-guided access to relevant information, faster resolution and consistent next-best actions.
- Accelerate product and service innovation using AI Agents, natural-language inputs and competing-offer intelligence.
- Identify customers at greatest risk of leaving using advanced predictive churn modelling.
- Reduce billing enquiries and turn operational data into clear, actionable insights.
Why pre-integration matters
- Better Product Evaluation - Don’t be blinded by sales slideware, see a fully integrated digital BSS/OSS solution before you buy.
- Faster Delivery - Less integration is required as all modules already work together out of the box.
- Lower Risk - Lower risk for your business with seamless end-to-end processes and fixed price delivery.
- Smaller Delivery Team - Can be implemented by a small team of experts, so your business won’t be swamped by vendor staff.
- Lower OPEX - Requires fewer staff to operate the system, cutting your overheads and improving operational efficiency.
- Better Value for Money - Smaller teams, less integration and lower risk, ultimately means lower price implementation.
- Greater Customer Satisfaction - Joined up business processes, no data replication and a unified view of the customer all adds up to a far better customer experience.
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