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Cerillion has an impressive track record of successful project deliveries over the past 20 years. The foundation for this success is the Cerillion Implementation Methodology, which is built on a heritage of Systems Integration projects tempered with pragmatism based on experience of successful CRM and Billing System implementations.
One of the major critical success factors in any implementation is maximising understanding between Cerillion and our Clients. To be successful this is maintained throughout the project lifecycle through frequent reviews and open, honest communications. Success is therefore linked not only to a structured project approach, but also detailed workshops with Clients early in the project to maximise mutual understanding.
Initial workshops focus on requirements analysis, infrastructure and installation analysis, migration strategy (if applicable), configuration and interface details, with all the information collated into a number of detailed plans and requirements documents which drive the overall implementation.
Cerillion has a wealth of experience in migration projects including big bang replacements, phased migrations, and converging from multiple separate systems into a single Cerillion solution. This experience has enabled us to build up a robust set of tools and processes to manage this mission critical service. Our proven methodology tackles all major migration challenges including business processes and staff training, systems integration, and of course the data migration itself.
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“ In Cerillion we have found a trusted partner who understands our goals and has helped us to enter the market. Their pre-integrated BSS suite and flexible project delivery have been crucial to us achieving our launch and we look forward to further close cooperation in the future. ”
“ As Gibtelecom grows and diversifies, we need to continue to invest in state of the art infrastructure to serve our customers. Cerillion’s track record of delivering multi-service convergent solutions made them the natural choice to partner the Company. ”
“ Cerillion was key to our launch by delivering both our CRM and Interconnect solutions against very tight timescales. Cerillion’s project management was excellent, and I think because of that, Cerillion was ahead of the rest of our vendors in terms of delivery. ”
“ An excellent, trusted, collaborative and consultative relationship with companies such as Cerillion is a key enabler of our success. A good product/platform is one thing, but a superior organisation and an execution and support infrastructure is another. One, to the exclusion of the other, is unlikely to succeed. Cerillion gave us both. ”