BSS/OSS Suite
Composable digital BSS/OSS solution with modular and end-to-end solution delivery
Cerillion is a standards-based, pre-integrated suite of BSS/OSS products for fixed, mobile, cable and multi-service Communications Services Providers (CSPs) worldwide. It combines the functional depth and flexibility of best-of-breed systems with the operational efficiency of an end-to-end integrated solution, delivering the agility, interoperability and scalability required for modern digital service providers.
Cerillion is a composable BSS/OSS suite which supports multiple implementation approaches:
- As an end-to-end BSS/OSS solution, managing the complete lifecycle of customers, products, services and revenues
- In a mixed deployment, where selected modules may be replaced by third-party applications
- As best-of-breed ODA components and interoperable point solutions
Built around TM Forum Open APIs and Open Digital Architecture (ODA) principles, the suite enables rapid integration, operational flexibility and scalable automation throughout the digital operations ecosystem. Embedded AI capabilities, together with support for Model Context Protocol (MCP) and Agent2Agent (A2A) communication, enable intelligent automation and multi-agent workflows across business and operational processes.
The suite follows a cloud-native, API-first architecture supporting deployment across public cloud, private cloud and on-premises environments, complemented by a comprehensive set of managed services options.
Recognised in the Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations.
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Pure product model
Cerillion is a functionally rich, end-to-end BSS/OSS suite with a low total cost of ownership. Pre-integration around a common technology framework and industry standards, including TM Forum Open APIs, Open Digital Architecture and 3GPP charging specifications, enables rapid implementation with ease of integration, maintenance and upgrades. Cerillion follows a pure product model, with regular six-monthly software releases, delivering incremental benefits through its evergreen software upgrade programme and ensuring customers always have access to the latest product features. Cerillion has achieved Diamond-level TM Forum Open API conformance, including industry-leading Real World Open API certifications, as well as multiple TM Forum ODA Component Certifications, reinforcing its commitment to standards-based interoperability.
Configuration not customisation
The pre-integrated suite uses configuration rather than customisation to map business rules, workflows and digital customer journeys across our BSS/OSS solutions. The suite is designed with a strong focus on user experience, including natural language (voice / text) and image recognition, ensuring Cerillion products are intuitive and straightforward to use for an increasingly digital-native customer base. The same software is used by the Cerillion Managed Services team, bringing the benefits of first-hand operational experience directly into product enhancements and the support and maintenance services provided to other clients. Event-driven workflows and real-time operational triggers enable more responsive customer engagement and operational automation across the suite.
Smarter BSS/OSS with Embedded AI
Our AI-powered BSS/OSS suite is designed specifically for telecoms, delivering real, measurable benefits from day one. Building on our embedded AI capabilities and Model Context Protocol (MCP) foundation, Cerillion supports Agent2Agent (A2A) communication, enabling AI agents to communicate, coordinate and execute multi-step workflows across systems. Delivered as part of the core Cerillion platform, these capabilities enable more autonomous operations without the need for complex integrations or specialist AI expertise.
Unlock revenue, automate operations and enhance customer experiences – all in one pre-integrated BSS/OSS suite:
- Accelerate time-to-market with agentic-AI creation of new products and offers using natural language (voice / text) and image recognition
- Reduce bill shock through proactive, AI-driven analysis and explanation of unusual charges
- Turn insights into action instantly, with AI-powered analytics embedded throughout your operations
Why pre-integration matters
- Better Product Evaluation - Don’t be blinded by sales slideware, see a fully integrated digital BSS/OSS solution before you buy.
- Faster Delivery - Less integration is required as all modules already work together out of the box.
- Lower Risk - Lower risk for your business with seamless end-to-end processes and fixed price delivery.
- Smaller Delivery Team - Can be implemented by a small team of experts, so your business won’t be swamped by vendor staff.
- Lower OPEX - Requires fewer staff to operate the system, cutting your overheads and improving operational efficiency.
- Better Value for Money - Smaller teams, less integration and lower risk, ultimately means lower price implementation.
- Greater Customer Satisfaction - Joined up business processes, no data replication and a unified view of the customer all adds up to a far better customer experience.
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