London, 2nd May 2012 – Cerillion Technologies, a leading provider of next generation customer management systems, today announced a major contract extension with Essar Telecom Kenya (yuMobile), a unit of Essar Group, to support yuMobile’s impressive growth and future business plans. This new agreement builds on more than three years of successful partnership following the express implementation of Cerillion’s CRM Plus, Service Manager and Interconnect Manager systems to support yuMobile’s launch in November 2008.
Cerillion is helping yuMobile to deliver a compelling customer experience through its innovative and intuitive CRM Plus product which is specifically designed and streamlined for the management of telecoms services. In addition, the ease of…
London, 27th March 2012 – Cerillion Technologies, a leading provider of next generation customer management systems, today announced that M2 Telecommunications Group, the leading reseller of mobile, fixed and data telecoms services in Australia, has gone live with the Cerillion CRM and Billing solution. The new system consolidates M2’s billing activities for its People Telecom branded customers and services and provides fully automated fulfilment and provisioning to the host networks. In time, M2 will migrate all of its retail and wholesale operations to Cerillion.
Cerillion implemented the Revenue Manager, CRM Plus, Service Manager, Output Streamer, Web Self-Care and Information Manager modules from its pre-integrated product suite, and performed migration from M2's legacy systems. The new solution…
London, 25th January 2012 – Cerillion Technologies, a leading provider of next generation customer management and billing systems, has today unveiled its new Interconnect Managed Service as a key tool for Communications Services Providers (CSPs) to optimise their business operations. Built upon Cerillion’s own carrier-grade Interconnect Manager product, the managed service provides a dedicated team of interconnect experts to help maximise operating margins and improve revenue assurance.
Cerillion Interconnect Manager is a complete solution for managing interconnect agreements to improve overall profitability. From rapid production of interconnect bills for inbound traffic, to efficient reconciliation of bills for outbound…
London, 9th December 2010 – Cerillion Technologies, an innovative provider of next generation customer management systems, today announced its audited results for the financial year ending 30th September 2010, with turnover up 17% and EBITDA surging by an impressive 119%. During the year, the company secured five completely new customers, with significant wins achieved in the Americas, EMEA and Asia Pacific regions confirming Cerillion’s status as one of the leading suppliers of business support systems (BSS) globally.
In addition, healthy recurring revenues from existing clients and five major system upgrades to the latest Cerillion version, means the company goes into 2011 with a very healthy backlog and an extremely positive outlook for further growth in…
London, 23rd November 2010 – Cerillion Technologies, an innovative provider of next generation customer management systems, today announced the results of research investigating how small, medium-sized and rising telcos (SMARTs) feel about the customer experience they provide, as well as their goals, expectations and current strategies.
Cerillion reveals results of new research that shows social media is fastest growing customer service channel; CSPs aim to reduce churn and complaints by “going social” The research, which was conducted by…
London, 13th September 2010 – Cerillion Technologies, a leading provider of next generation customer management systems, today announced a new multi-million dollar contract to consolidate all billing activities for a large provider of mobile, fixed and data telecoms services in Asia-Pacific. Cerillion will implement the Revenue Manager, CRM Plus, Service Manager, Output Streamer and Web Self-Care modules from its pre-integrated product suite, and perform migration from multiple legacy systems.
The Cerillion solution will help to unify multiple brands and achieve a significantly lower cost of operation by enabling all business units to be run from one convergent platform. In addition, the new system will integrate with multiple host…
London, 21st June 2010 – Cerillion Technologies, a leading provider of next generation customer management systems, today announced a multi-million dollar contract with Columbus Communications Inc., a leading Cable MSO, to support its operations across multiple countries. Cerillion will implement the Revenue Manager, CRM Plus, Service Manager, Output Streamer and Web Self-Care modules from its pre-integrated product suite, and perform migration from Columbus’ legacy systems.
The initial five-year agreement will see Cerillion’s convergent CRM & Billing solution installed in the Columbus data centre in Curacao to support CATV, High Speed Data (HSD) and Voice services for its operations in Curacao. …
London, 11th February 2010 – Cerillion Technologies, a leading provider of next generation customer management systems, today announced it has been selected by three new clients for major CRM and Billing projects in a very successful first fiscal quarter of 2010.
These projects include a billing system implementation for an established MVNO in the UK; deploying Cerillion Express for a large prepaid operator in West Africa; and an end-to-end CRM and Billing solution for a multi-country Cable operator…
London, 16th November 2009 – Cerillion Technologies, a leading provider of next generation customer management systems, today announced its preliminary results for another very successful year, with profitable revenue growth of 21% for the financial year ending 30th September 2009.
Despite difficult market conditions, Cerillion has continued to prosper, extending its footprint in group-level accounts and achieving further success in the emerging markets. Increased efficiency and strong performances across the business…
London, 5th October 2009 – Cerillion Technologies, a leading provider of pre-integrated business support systems (BSS), is celebrating its tenth birthday this month.
At a time of turbulence for the telecoms industry, the London-based firm has grown dynamically and recorded outstanding successes over the past decade, including some pioneering landmark achievements: &bull…
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