Cerillion Blog - BSS/OSS

The rise of the “agentic enterprise” promises automation at scale. But while AI thrives on probabilities, telecom revenue management demands certainty of outcome. Dominic Smith examines why charging and billing cannot be probabilistic – and why architectural discipline matters more than ever.

Businesses are increasingly struggling to reach their customers, current or potential, via phone calls – and who can blame them, with people receiving eight suspicious calls a month on average. Can telcos restore consumer faith with branded phone calls?

Direct-to-device satellite connectivity is transforming satellite communications from a costly, niche solution into a mass-market capability. Leonardo Hodgson considers how telcos can monetise and scale hybrid terrestrial–satellite connectivity.

Australia’s Telstra has introduced a data prioritisation scheme for customers, allowing those who can afford it to pay extra for preferential connectivity. Is quality, not quantity, the future of data pricing, or could this create a two-tier network?

With new models emerging every few months, betting on a single AI provider is increasingly risky. Cerillion Product Director, Brian Coombs, explains why composable AI architectures matter and how our AI Management Centre enables future-proof, secure and flexible GenAI adoption.

Shock, horror – mid-contract price rises are back! As O2 and others surprise customers with higher-than-expected increases to their contracts in 2026, is Ofcom’s once-lauded ban failing to deliver?

5G is still letting users down. However, a recent controversy suggests that consumers may understand phone signal even less than we had thought. Where has all the phone signal gone – or was it never really there to begin with?

LINK Mobility is the latest customer to achieve TM Forum Open API real-world certification with Cerillion’s API-first technology – a milestone that highlights how standards-based architecture is reshaping modern BSS/OSS and delivering real value in production environments.

How can CSPs truly keep pace with customer demands and the rapid evolution of digital services? As the industry shifts from rigid, request-response architectures to flexible, event-driven integrations, Leonardo Hodgson explores how asynchronous APIs are unlocking new levels of efficiency and innovation across the telco ecosystem.