Cerillion Blog

The rise of the “agentic enterprise” promises automation at scale. But while AI thrives on probabilities, telecom revenue management demands certainty of outcome. Dominic Smith examines why charging and billing cannot be probabilistic – and why architectural discipline matters more than ever.

Businesses are increasingly struggling to reach their customers, current or potential, via phone calls – and who can blame them, with people receiving eight suspicious calls a month on average. Can telcos restore consumer faith with branded phone calls?

Direct-to-device satellite connectivity is transforming satellite communications from a costly, niche solution into a mass-market capability. Leonardo Hodgson considers how telcos can monetise and scale hybrid terrestrial–satellite connectivity.