Cerillion Blog - BSS/OSS

BSS/OSS transformation remains one of the biggest and most complex undertakings for CSPs, but many of the decisions that determine whether a transformation succeeds are made much earlier. Why do so many transformation programmes struggle before a single line of software is deployed?

For years, broadband providers competed to make switching as frictionless as possible – now, BT Group has brought activation fees back. How are AI, increasingly sophisticated routers, and easier switching changing the economics of customer acquisition?

As AI adoption accelerates, some believe that AI tokens could become the next billable unit, with operators acting as distributors of AI services in much the same way they once sold connectivity. Adam Hughes asks the question: should operators be selling tokens or commercialising the outcomes they enable?

Digital transformation remains one of the telecom industry's greatest challenges. Despite billions invested in BSS/OSS modernisation, many programmes still fall short of expectations. So, is the real problem the technology – or who is leading the change?

Global supply chains for perishable and fragile goods continue to face significant challenges. At DTW26, Cerillion joined industry leaders in demonstrating how AI and seamless connectivity across terrestrial and non-terrestrial networks can transform supply chains. Leonardo Hodgson explains how CSPs can move beyond connectivity and monetise services across intelligent supply-chain ecosystems.

As AI drives unprecedented demand for compute, power and data-centre capacity, the cloud is being forced back down to earth. For telecom operators, the question is who controls the physical infrastructure powering the next phase of the digital economy?

Telecom operators are under growing pressure to move faster, but many are constrained by legacy BSS/OSS architectures. Can an API-first approach provide a more flexible foundation for innovation?

Three has dropped surprise speed caps on its customers, limiting its standard consumer plans to 100Mbps. Is speed now a premium feature for mobile data plans?