Cerillion Blog

Cerillion’s first Product Forum of 2025 offered our customers a look-ahead to the new features coming in our next product release and set out the roadmap for further updates during the year ahead.

Telcos are increasingly partnering with satellite firms to offer direct-to-device services to customers. Will this replace terrestrial cellular infrastructure?

Cerillion’s graduate scheme seeks the brightest and best to join the team and foster their professional development as they advance through the company ranks and deliver cutting-edge software solutions to our customers. Current Graduate Business Consultant, Shreeya Sharma, shares her experiences.

Millwall FC is the first UK football club set to launch its own mobile services. Will this mean better tariffs and exclusive deals for the Lions, or is this idea in need of relegation?

To mark International Women’s Day 2025, we spotlight several women from across the Cerillion team to share their experiences of working in the telecoms sector and find out what IWD means to them.

Cerillion will be back in Barcelona next month for MWC25, the telecoms industry’s flagship annual event – join us to discuss all your BSS/OSS challenges, plus demos of our latest Composable Self Service and GenAI solutions.

The process of upgrading your enterprise software is a significant time and money investment – why complicate it further by seeking out references? Richard Doughty looks at why you should seek out references, what you’ll get from it, and how to make the most of the opportunity.

Agentic AI that can independently carry out complex tasks could cause the SaaS market to “collapse” according to Microsoft CEO Satya Nadella. Adam Hughes investigates…

TM Forum Innovate Asia was all about how CSPs are reimagining their strategic approaches in the face of rapid technological change. Shashank Singh reports from the showfloor – and the stage.

TM Forum's ODA represents a transformative framework for the telecoms industry, enabling unprecedented agility and innovation by breaking down complex BSS/OSS architectures into modular components. How can the ODA empower CSPs to become more responsive digital service providers, capable of rapidly adapting to evolving technological landscapes and customer expectations?

Donald Trump is heading back to the Oval Office next year, but what could his dramatic return to the halls of power mean for domestic and international telecoms policy?

Network APIs are set to offer a new frontier for revenue generation and innovation in the telecoms industry. How can operators ensure these APIs unlock the new revenue streams that are promised over the next few years?

Product catalogues provide the means to build, launch and manage all your offerings, but without the right controls they rapidly become clogged with an ever-growing list of outdated products and packages. How can CSPs tackle the challenge of legacy products and transform their catalogues into strategic assets?

As the telecoms industry searches for new sources of revenue, CSPs face mounting pressure to innovate while maintaining operational excellence. As emerging technologies and complex business models reshape the landscape, how can telcos drive sustainable revenue growth?

Dynamic pricing has left many looking back in anger lately, with some brandishing the practice as unfair. However, dynamic pricing is all around us, and can often be beneficial to all parties - how can telcos ensure that customers see it that way too?

Recent user experiences indicate that phone signal quality is deteriorating, leading to dropped calls and slower data speeds. What factors are contributing to this decline, and how can telcos address these challenges?

Discover how eSIM technology is revolutionising mobile connectivity with remote provisioning and multiple profiles. Learn about its benefits and adoption challenges.

Vodafone and Meta want to make it easier for you to watch short-form videos on your mobile. How is this being accomplished, and could their plan save the rest of the web from being bogged down too?

TM Forum’s Open Digital Architecture (ODA) is creating a simpler digital framework for CSPs to transform their BSS/OSS through Open APIs and component-based architectures. Leonardo Hodgson explores how the ODA works, and how Cerillion is keeping compliant.

Customers want a centralised content hub to help manage and pay for all their subscriptions – and they want their mobile or broadband provider to run it. Would this be a good move for telcos, and would streamers be the bigger winners?

If you missed DTW24 – Ignite this year, then Cerillion Product Director, Brian Coombs, has you covered with his usual round-up of highlights from this year’s event. AI remains high on everyone’s mind, but has the telecoms industry worked out its killer use cases yet?

London’s Kingsway telephone exchange is a unique piece of telecommunications history, soon to reopen as a tourist attraction – Adam Hughes explores what lies beneath.

Take your first step into GenAI-powered telco operations by leveraging text, voice and image recognition to accelerate product, package and workflow creation.

Take the first step on the AI-native telco journey with Cerillion at DTW24 – Ignite later this month – get a first-hand look at our GenAI-powered BSS/OSS platform for yourself, and see our CEO, Louis Hall, on stage in a key panel discussion.

The migration from the copper phone network in the UK faces another setback as BT has delayed the switch-off until 2027. What is driving the delay, and why is the move to fibre proving to be more complicated?

In a world first, Telefónica is moving its core network to a public cloud, and taking one million 5G subscribers in Germany with it. What does cloudification mean for its customers, and for other telcos still clinging to physical infrastructure?

Business broadband customers aren’t currently entitled to automatic compensation in the event of outages costing them, but one company is now hoping to change that.

The FCC now requires service providers in the US to slap “nutrition labels” on their fixed and wireless plans to stop customers gorging themselves on bad broadband. Will this move create a healthy market for customers, or leave a bad taste?

Telcos are increasingly looking to AI and LLM-powered solutions to improve their current offerings and implement new, cutting-edge services. What will the AI-focused telco of the not-too-distant future look like?

Another year, another MWC. Cerillion’s Product Director, Brian Coombs, looks back on the highs and lows of 2024’s event, doling out his awards for the best in telecoms and connectivity tech for this year.

At the end of this month, Namibia will introduce mandatory SIM card registration, joining hundreds of other countries in tying users’ SIM cards with their personal data. What’s the reasoning behind this rule, and should customers keep their (SIM) cards close to their chests instead?

Cerillion has been attending MWC for well over 20 years now – so long in fact, we’ve forgotten what the experience can be like for a newcomer to the world’s biggest annual telecoms trade show. We asked Tafsia Shikdar, Presales Consultant at Cerillion, for the verdict on her first MWC.

A product catalogue designed for swift discovery removes friction from sales and supports growth for both new and existing customers. As part of his series on the digital customer experience, Tiago Lopes considers how to continue the digital journey with a finely-tuned product catalogue and value-added non-telco products.

Cerillion returns to Barcelona once again for MWC24, the biggest event in this year’s telecoms industry calendar – be sure to join us there to discuss all your BSS/OSS challenges and to see our latest GenAI product demos!